SUPREM SEMINARS

'CAUSE HUMANITY MATTERS

Suprem Seminars were designed for everyone working in the hospitality trade.

The goal of Suprem Seminars is to give a basic knowledge to the topics, understandable for everyone and easy to use in day to day life. Organizing these seminars for your employees will give you the advantage of better sales and more satisfied return clients.

For further information please do not hesitate to contact us.

1. Quality management with the focus on cultures

   Two day seminar
   Topics:

   • Quality definitions
   • Culture expectations
   • Service employees
   • Clients
   • Fulfilling the customers needs and wants

 

2. Service employees – Customer relations managementt
   One day seminar
   Topics:
   • Customer relations management
   • Service employees
   • Clients
   • Need of customer relations managemen

 

3. Children – our future guestsy
   One day seminar
   Topics:
   • Children – neglected guests
   • Children – the guest of tomorrow
   • Making a childs stay unforgettable
   • Ways for a child to remember the sta

 

4. Cultural understanding in hospitality and tourism
   Two day seminar
   Topics:
   • Culture
   • Cultural behaviour
   • Culture values, needs and wants
   • Clients and their culture
   • Culture and Globalisation

 

5. Intercultural communication – social intelligence
   Two day seminar:
   Topics:
   • Cultural behaviour
   • Ways of communication
   • Intercultural communication
   • Social intelligence
   • Need of intercultural communication and social intelligence